Our latest business updates and community insights.
Keep up to date with Delphi Bank
Online Application Outage: Friday 13 September 2019
We're making some exciting updates to the way you apply online for Delphi Bank products and services. As a result, we wish to advise that our Online Application platform will be unavailable this Friday 13 September from 08.00AM to 12.00PM AEST. We apologise for any inconvenience.
To apply for a Delphi Bank product or service during this time, please contact your local Delphi Bank branch.
2019 Foreign Exchange Campaign: Major Prize Win Announcement
We're pleased to announce that C.Zogakis is the prize winner of 2 x Return Economy Class Tickets to Greece with Qatar Airways, as part of our 2019 Foreign Exchange Campaign!
Delphi Bank committed to resolving matters raised by ASIC regarding Unfair Contract Terms.
Bendigo and Adelaide Bank Limited has been served with court proceedings commenced by ASIC against the Bank in relation to the application of the unfair contract terms legislation. The proceedings relate to a version of its small business loan contracts under its Delphi Bank and another brand in place between 2016 and June 2019.
The relevant Delphi Bank terms and conditions appear in previous versions of small business loan contracts. These contracts were updated in July 2019 in response to additional guidance provided by ASIC via Report 565 released last year and the new Banking Code of Practice.
The Bank is cooperating with ASIC in relation to the court proceedings with a view to reaching a mutually agreed outcome. We remain committed to keeping our customers at the centre of everything we do and ensuring we satisfy all regulatory requirements and guidelines.
Please contact your Delphi Bank Relationship Manager on 1300 660 550 for more information or any queries in relation to this issue.
System Issues - Update
We are pleased to advise that all Delphi Bank systems are back up and running, including our Online Banking platform and Mobile App.
We are operating business as normal, and we’ll continue to undertake a thorough investigation on the reasons behind the outage to mitigate a future incident of this kind.
“Firstly, thank you to our customers for their patience and understanding during this outage. We understand the inconvenience it has caused, and sincerely apologise.
We’d like to reiterate that there was no breach or loss of customer data, and we remain committed to providing our customers with any additional support they need.
Our customers continue to be our number one priority.” – Jim Sarris, Head of Delphi Bank.
Delphi Bank is set to #lovelonsdale again in 2019, returning as the Festival’s Major Sponsor
As the proud Major Sponsor of the 32nd Lonsdale Street Greek Festival, Delphi Bank is set to provide its community with even more reasons to celebrate and ‘Love Lonsdale’ on the weekend of the 23 and 24 of February.