News & Media

All of our Delphi Bank branches across Victoria, New South Wales, South Australia and Queensland remain open for face-to-face banking, however now have shorter opening hours from 9.30am to 1.30pm, Monday to Friday.

In line with our COVID-safe measures, we recommend customers only visit their local Delphi Bank branch if they absolutely need to, and continue to use our ATMs, Online Banking, or the Delphi Bank Mobile Banking app to conduct their banking.

A safe banking experience remains our top priority.

As part of the Bendigo and Adelaide Bank family, Delphi Bank has announced dedicated assistance offered to affected small business and home loan customers. 

From July 9 2021 to September 30 2021 – Small business and home loan customers significantly affected by current or recent COVID-19 restrictions across the country are being offered dedicated assistance through a new support package announced today by Bendigo and Adelaide Bank. The package extends the Bank’s existing hardship support measures already in place for customers financially affected by the pandemic.

The new national support package includes:

Business banking repayment deferrals

• Up to three-month repayment deferrals, with loan terms extended accordingly offered to all small business customers with business lending valued at less than $3 million and where the business has a turnover of less than $5 million.
• Customers applying for this support must be up to date in their repayments or have a repayment program arrangement in place.
• Customers with asset finance or overdraft products will be assessed on their personal circumstances.

Everyday banking support

• Refunds of merchant terminal fees for up to three months.
• Fees and notice periods on Cash Deposit and Farm Management Deposit accounts waived for up to three months.
• Specialised targeted support for larger business customers.

Home loan support

• A range of support measures available for both individual and business customers, including month by month home loan deferrals.

Customers that have been significantly impacted, regardless of their location or industry, are encouraged to contact the Bank as soon as possible to discuss the various support options available, based on their circumstances and needs.

“We are proud of our deep relationships with our customers, and we understand that no single person or small business has been impacted by the pandemic in the same way. We continue to stand by any customer adversely affected by the unpredictable nature of this pandemic with dedicated support, based on their individual circumstances, as we have done right through this challenging period in history,” said Marnie Baker, Managing Director, Bendigo and Adelaide Bank.

“We take our role in supporting customers and communities incredibly seriously and we strongly encourage any customers experiencing hardship, or with concerns, to please contact us so we can assist them,” concluded Ms Baker.

Impacted Delphi Bank customers are advised to speak with their local Customer Service Manager, Relationship Manager or contact our team on 1300 660 550 regarding financial hardship and applying for assistance.

It is with great pleasure that we announce our continued support of the Greek Festival of Sydney, especially ahead of its brand-new Mediterranean experience in the Hunter Valley.

Delphi Bank is proud to be the Presenting Partner of the 'Greek Fest in the Hunter', which promises a full day line-up of entertainment including performances by Dimitris Basis, ouzo tastings, market stalls, and a dedicated Delphi Bank zone for family fun with lawn games, treasure hunts, and the ultimate popcorn cart – serving fresh, warm popcorn all day. POP-by and say hi to our friendly Delphi Bank team.

We thank the Greek Orthodox Community of NSW for dedicating this year’s program to the celebration of the 200th anniversary of the Greek War of Independence.

Harry Danalis, President of the Greek Orthodox Community of NSW states, “The events presented this year seek to highlight the significance of the Greek Revolution, whilst exploring the progress of the modern Greek state in the last 200 years, and its position in contemporary society”.

At Delphi Bank, we are honoured to play such a crucial role in uniting our Hellenic-Australian community, and celebrating our unique culture, heritage, and traditions.

“The Greek Festival of Sydney remains as important today, as it was in its inception 39 years ago, and every year since”, states Jim Sarris, General Manager, Delphi Bank.

“For more than 20 years, we have supported our Hellenic-Australian community, and Festivals like this allow us to continue to bring everyone together, fostering a strong sense of pride, and honouring the heritage of our very first customers – and now your children and grand-children.”

“We look forward to celebrating with our customers and community at the Greek Fest in the Hunter this weekend, and throughout the year as we continue to proudly present the Festival’s program of robust cultural events”, Jim Sarris concludes.

Information on the 39th Greek Festival of Sydney proudly presented by Delphi Bank can be found via the official site and Facebook.

Delphi Bank believes in nurturing long-term relationships, and true to our values, we have extended our partnership with Melbourne Victory Football Club which commenced back in 2013.

Delphi Bank General Manager, Jim Sarris, said he was proud to continue to the long-standing partnership with Victory.

“We commend the club on always having the best interests of their players, members and fans front of mind, especially during such unprecedented times; and we look forward to continuing to deliver new experiences to supporters – that enhance their love of the sport, and participation in this community.”

Delphi Bank has made the difficult decision to cease operation at the Delphi Bank Essendon North branch - effective Friday 26 February 2021. 

Customers can continue to access face-to-face banking at Delphi Bank Essendon North branch - located at 312 Keilor Road, North Essendon until 4.00pm, Friday 26 February. Alternatively, you can transact as normal via Online Banking, our Mobile App, or via Australia’s network of fee-free ATMs.

We understand this may impact how you conduct your banking, and our friendly team will be available to assist you through the change.

We would like to take this opportunity to thank you for your continued support of Delphi Bank, and look forward to continuing to meet your banking and finance needs.