Important information for customers visiting our branches and those affected by COVID-19. Learn more.
Skip to main content
Help home
Updating Account Details Closing an Account Dispute a Transaction Vulnerable Customer Support Deceased Estates Complaint and Dispute Resolution

Scams

What are Scams?

Online scams cost Australian’s millions of dollars each year and anyone can be targeted. From dating scams to fake shopping websites and get-rich-quick offers, scammers use many different methods to steal your money or your sensitive information. Online scams and malicious software aren’t always obvious. Scammers’ messages can be highly sophisticated, often using brands and logos to make their messages look like the real thing.

Protect yourself from Scams

  • Don’t open suspicious texts, pop up windows or click on links or attachments in unsolicited emails – delete them;
  • Don’t enter or provide your card number to unsolicited sites or callers;
  • Don’t respond to phone calls about your computer asking for remote access – hang up;
  • Keep your personal details secure;
  • Choose your passwords carefully;
  • Review your privacy and security settings on Social Media;
  • Beware of any requests for your personal details or money;
  • If you think you have been a victim of a Scam, you need to let us know as soon as possible by calling us or by attending your nearest branch.

View our Fraud & Scam Resource for more advice on how to identify and protect yourself from scams and phishing emails.

Support for victims of Scams

Our staff will assist you with your concern/s regarding Scams however the impacts of being a victim of a Scam can be far reaching. We are partnered with IDCARE, Australia’s National Identity and Cyber Support Service; who provide expert Identity & Cyber Security Counsellors to support victims of Scams.

Browse our help topic

Topics
Delphi Bank coloured logo.
Connect with us
Bank-facebook Bank-linkedin
Proudly part of Bendigo and Adelaide Bank Limited.

Before taking up any of Delphi Bank's products or services you should consider if they are appropriate for you. Delphi Bank recommends that you read the respective Terms and Conditions and other Disclosure documents before deciding to acquire or use any of the Bank's products or services. These documents can be obtained at any of our branches or on our website delphibank.com.au/help-and-support
© Copyright 2020 Delphi Bank - A Division of Bendigo and Adelaide Bank Limited, ABN 11 068 049 178 AFSL / Australian Credit Licence 237879.