Important information for customers visiting our branches and those affected by COVID-19. Learn more.
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Financial Assistance Package

For personal customers needing financial help during this difficult time, we offer an assistance package which can include:

  • Home loan deferred repayments up to six months
  • Waiver or deferral of a range of fees and charges to restructure or consolidate loans
  • No interest rate reduction for early withdrawals on term deposits

If you have already deferred repayments for six months, you may be eligible for an additional four months relief. 

Contact your Relationship Manager, local Delphi Bank branch, or our Mortgage Help Centre on 1300 138 520 for details. We’ll streamline approvals to get you the support you need as soon possible. Alternatively, contact: 

Federal Government COVID-19 Economic Package

The Federal Government has announced a second stage COVID-19 Economic Package. We’ll make sure income support and other payments made by the Government are processed as quickly as possible.

The Government is also giving people access to up to $10,000 of their superannuation in 2019-20, and a further $10,000 in 2020-21.

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Before taking up any of Delphi Bank's products or services you should consider if they are appropriate for you. Delphi Bank recommends that you read the respective Terms and Conditions and other Disclosure documents before deciding to acquire or use any of the Bank's products or services. These documents can be obtained at any of our branches or on our website
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