Financial Assistance Package
For personal customers needing financial help during this difficult time, we offer an assistance package which can include:
- Home loan deferred repayments up to six months
- Waiver or deferral of a range of fees and charges to restructure or consolidate loans
- No interest rate reduction for early withdrawals on term deposits
If you have already deferred repayments for six months, you may be eligible for an additional four months relief.
Contact your Relationship Manager, local Delphi Bank branch, or our Mortgage Help Centre on 1300 138 520 for details. We’ll streamline approvals to get you the support you need as soon possible. Alternatively, contact:
- Telephone - 1300 660 550
- Email - firstname.lastname@example.org
- Mail - PO Box 309, Collins Street West, Melbourne VIC 8007
Federal Government COVID-19 Economic Package
The Federal Government has announced a second stage COVID-19 Economic Package. We’ll make sure income support and other payments made by the Government are processed as quickly as possible.
The Government is also giving people access to up to $10,000 of their superannuation in 2019-20, and a further $10,000 in 2020-21.
Browse our help topic
- When will Government Economic Support payments be processed?
- Can my business borrow money at this time?
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- I'm visiting a branch in Melbourne. Do I need to wear my face covering in-branch?
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