Dispute a Transaction

Do you have a transaction you don't recognise?

If you wish to dispute a transaction on your card, you should do this as soon as possible and in accordance with the timeline required for your card.

How to dispute a transaction

• Print and complete the Disputed Transaction Form
• Download, print or scan any documents and receipts
• Return the form and documents to us
• We will investigate and let you know once resolved

Getting the form to us

• Hand it in at your local Delphi Bank branch
• Fax it to us (03) 8627 2772
• Email it to service@delphibank.com.au
• Mail it to PO Box 309 Collins St West, Melbourne VIC 8007