Important information for customers visiting our branches and those affected by COVID-19. Learn more.
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I'm visiting a branch in Melbourne. Do I need to wear my face covering in-branch?

Yes. We expect all customers in Melbourne, Victoria to be wearing a face covering upon entering our branches, unless lawful exception applies to you. Masks have also become compulsory for our team members in Melbourne, Victoria, unless they too have an exception.

Please be mindful that our team members are permitted to ask you to temporarily remove your face covering for identification purposes.

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Before taking up any of Delphi Bank's products or services you should consider if they are appropriate for you. Delphi Bank recommends that you read the respective Terms and Conditions and other Disclosure documents before deciding to acquire or use any of the Bank's products or services. These documents can be obtained at any of our branches or on our website delphibank.com.au/help-and-support
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