I'm having trouble with the SMS code, what do I do?
If an incorrect mobile number is presented to you, if you didn’t receive the SMS code, or are having trouble using the code, please contact your lender or branch for support.
Browse our help topic
- When will Government Economic Support payments be processed?
- Can my business borrow money at this time?
- Are Online Banking transactions and payments affected by COVID-19?
- I'm visiting a branch in Melbourne. Do I need to wear my face covering in-branch?
- Worried about scams involving COVID-19?
- Need more information on COVID-19?
- COVID-19 Support
- Financial Difficulty Assistance
- Online & Mobile Banking
- Applying Online
- Updating Account Details
- Closing an Account
- Dispute a Transaction
- Regular Payments
- Understanding Financial Abuse
- Deceased Estates
- Complaint and Dispute Resolution
- Identity Theft and Scams
- Accounting Software
- Visa Debit Card